Return Policy

Thank you for shopping at Mirroshop.com! We are dedicated to ensuring the satisfaction of our customers. Please review our return policy below.

  1. Returns:
    We accept returns within 30 days of the original purchase date.
    To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
  2. Refunds:
    Once we receive your return, our team will inspect the item and process your refund.
    Refunds will be issued to the original payment method within 5 business days.
  3. Exchanges:
    If you received a defective or damaged item, we will gladly exchange it for a new one.
    Please contact our customer service team at support@mirroshop.com to initiate an exchange.
  4. Return Shipping:
    Customers are responsible for return shipping costs, except in cases of defective or damaged items.
    We recommend using a trackable shipping service to ensure your return is received.
  5. How to Initiate a Return:
    To initiate a return, please contact our customer service team at support@mirroshop.com.
    Provide your order number, a brief explanation of the reason for the return, and any relevant photos if applicable.
  6. Non-Returnable Items:
    Certain items are non-returnable, including personalized products and perishable goods.
    Please check the product description for any specific return restrictions.
  7. Payment Returns:
    Once customer return has arrived in our warehouse then client can get a refund of the payment within 7 working days.
  8. Cancellations:
    If you wish to cancel your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled.
  9. Contact Us:
    If you have any questions or concerns regarding our return policy, please contact our customer service team at support@mirroshop.com.

Thank you for choosing Mirroshop.com! We appreciate your business and strive to make your shopping experience enjoyable.

Mirroshop.com
Company name: CTRL+J OÜ
Address: Rahumäe 2a, Karksi-Nuia, Mulgi parish, Viljandi county, Estonia 69104
E-Mail: info@mirroshop.com
Contact Form: CONTACT US
Phone: +372 51 96 22 34
Company number: 14586759
TAX Number: EE102441376

Customer service: Monday to Friday between 9:00 to 17.00